Frequently Asked Questions

All our grooming essentials and perfumes are sourced and manufactured in professional-grade facilities in China. We prioritize safety by using advanced machinery, ensuring all items meet rigorous international quality standards and are free from the risks associated with home-based production.

We process orders Monday through Friday. Orders placed during the weekend (Saturday–Sunday) will be processed promptly and handed over to our courier partner the following Monday.

• Metro Manila: 2–3 business days
• Luzon: 3–5 business days
• Visayas & Mindanao: 5–7 business days

We stand by our products. If you receive an item with a manufacturing defect or damaged packaging that impacts product safety, we will provide a full refund or a replacement.

Note: To be eligible for a refund or a replacement, items must be returned in their original, unopened, and sealed condition. Due to hygiene regulations, we cannot accept returns on used hairstyling products or spray bottles.

As we balance this business alongside other professional responsibilities, we are most active in responding to inquiries during the evening or after standard business hours.

Absolutely. We welcome partnerships and bulk orders. Please feel free to reach out via our contact channels to discuss how we can support your business needs.